Privacy Policy

1. Introduction

OpenVoiceModel ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice technology services and website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Voice recordings and audio data submitted for processing
• Communications with our support team

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

• Usage data and analytics
• Device information and browser details
• IP address and location data
• Cookies and similar tracking technologies
• API usage logs and performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our AI voice services
• Processing voice synthesis and cloning requests
• Managing your account and billing
• Communicating about service updates and support
• Analyzing usage patterns to enhance our platform
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Voice Data Processing

Voice recordings and audio data are processed using advanced AI algorithms to provide our services. We implement strict security measures to protect this sensitive information and use it solely for the purposes outlined in this policy.

Voice data is encrypted during transmission and storage, and access is limited to authorized personnel and systems necessary for service delivery.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights, safety, or property
• In connection with a business transfer or merger
• With your explicit consent

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication protocols
• Secure data centers and infrastructure
• Employee training on data protection

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Voice data may be retained for model training and improvement purposes, unless you request deletion.

8. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your information
• Portability of your data
• Restriction of processing
• Objection to certain uses

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or other communication methods. Your continued use of our services constitutes acceptance of the updated policy.